1 Collection of your information
1.1 We may collect the following types of personal data:
1.1.2 residential and mailing address;
1.1.3 email address;
1.1.4 personal identification number (e.g. identity card number or passport number);
1.1.5 telephone contact number;
1.1.6 mother’s maiden name;
1.1.7 age or birth date;
1.1.8 bank account details including statements; and
1.1.9 professional or job title or occupation.
1.2 We collect personal data directly from you unless it is unreasonable or impracticable to do so. When collecting personal data, we may collect it in various ways including:
1.2.1 through your access and use of our website and/or dashboard;
1.2.2 through your company to which we provide corporate secretarial services;
1.2.3 when you complete an order on our dashboard; or
1.2.4 through emails, messaging applications or other file sharing means that you use to provide the personal data to us.
1.3 If you do not provide us with the personal data described above, we may not be able to provide the requested services to you or your company, either to the same standard as if you had provided the personal data or at all.
2 Purpose of Collection, Use and Disclosure
2.1 We collect, use and disclose your personal data for the following purposes to:
2.1.1 provide services to you or your company (including corporate secretarial services) and send communications as requested or consented to by you or your company;
2.1.2 provide access to you or your company to our dashboard;
2.1.3 provide you with access to certain areas of our website;
2.1.4 answer enquiries and provide information or advice on our services;
2.1.5 update our records and keep your contact details up to date;
2.1.6 process and respond to any complaints or enquiries made by you; and
2.1.7 comply with any law, rule, regulation, lawful and binding determination, decision or direction of a regulator, or to co-operate with any governmental authority.
3 Disclosure of Personal Data
3.1 We may disclose your personal data to:
3.1.1 our affiliates, contractors or third party services providers for the purposes set out in paragraph 2.1 and the purposes of: (a) operating our website or business; (b) fulfilling requests by you; (c) processing and verification to enable us comply with our internal policies; and (d) otherwise providing our services to you or your company;
3.1.2 the relevant companies registry for the purpose of us providing corporate secretarial services;
3.1.3 law enforcement agencies or regulatory authorities where we are required to do so by law;
3.1.4 relevant parties where it is necessary for legal proceedings; or
3.1.5 any other organisations for any authorised purpose with your express consent.
3.2 We may disclose your personal data to our affiliates, contractors or third party service providers overseas for some of the purposes listed above.
3.3 We may store your personal data using a decentralised data storage technology. The use of this technology may result in your personal data being stored overseas. Where this happens, to ensure the security of your personal data, your transferred personal data will always be broken up into a number of small files (none of which will contain the entire personal data) with each file being encrypted and distributed across the decentralised network. The recipients of the encrypted files may not reside in countries that have data protection laws comparable to Singapore, however the technology is designed so that only you and we may access and use the personal data stored using it.
3.4 We monitor on an ongoing basis the level of protection offered by the technology and the encryption offered by the technology. You may withdraw your consent to this overseas transfer of your personal data at any time by contacting us at our contact details below.
4 Direct Marketing
4.1 We may send you direct marketing communications and information about our products and services that we consider may be of interest to you. These communications are sent in various forms, including mail, SMS, fax, telephone calls and email, in accordance with applicable laws. If you indicate a preference in regards to the method of communication, we will endeavour to use that method whenever practicable to do so.
4.2 You may at any time opt-out of receiving marketing communications from us by logging into your account or the account through which your personal data was provided, and make the changes to your account preference. Alternatively, you may opt-out of receiving marketing communications from us by contacting us at the details below.
5 Access and Correction
5.1 You may access or correct any personal data we hold about you at any time by logging into your account or the account through which your personal data was provided.
5.2 Alternatively, you may contact us at the details below to request for access and correction of personal data that we hold. If you are entitled to access the personal data, we will try to provide you with suitable means of accessing it. We may charge you a fee to cover our administrative and other costs in providing the personal data to you. We do not charge for making any corrections to your personal data.
6.1 We take reasonable steps to ensure your personal data is protected from misuse or loss, and unauthorised access, modification or disclosure.
6.2 All email messages and instant messages (as provided by our website or dashboard) sent to and from us may be monitored to ensure compliance with internal policies and to protect our business.
7.1.1 identifying you during the login process to our site;
7.1.2 keeping track of any preferences specified in your account;
7.1.3 conducting research and diagnostics; and
7.1.4 helping to preventing fraudulent activity and improve security.
7.2 If you do not wish to receive cookies, you can adjust your browser setting so that your device does not accept them.
Zingel Asia Pte. Ltd
Tower 3, Marina Bay Financial Centre, #17-01